About One Hour Rooter
Our Brand Story
Building a Plumbing & Drain Cleaning Business on the Value of Relationships
As One Hour Rooter Plumbers’ co-founders, we know the value of friends and family. Our own long-time friendship began in school and evolved as we both worked to become plumbers. It was upon this base of building relationships that we launched One Hour Rooter Plumbers in 2012.
After just two years in business, we had firmly established ourselves as drain cleaning and inspection specialists in the Twin Cities metro area. With nine employees, six technicians, and six company branded service vans, we were poised to continue to grow. Focusing on professionalism and personable customer service, our reputation for quality work, superior skill, honesty and reliability became synonymous with the One Hour Rooter Plumbers’ name.
Homeowners and business owners alike appreciated our company’s prompt service, emphasis on cleanliness, and skilled plumbing solutions offered to them at affordable prices. Recognizing the value of the business relationship our company had cultivated with them, many first-time customers became long-time customers.
Expanding Into The Future
“As we’ve continued to grow we’ve added service that our customers were asking for, including a wide range of plumbing services.
Additionally, as we’ve added technicians or staff members to our team, we’ve vetted them thoroughly to ensure they have not only the skills we require, but also the character that fits our company culture.
At the end of the day, customers remember that not only were we quick, efficient problem solvers but that we also approached their job with the respect and courtesy to which they’re entitled.
For all of us at One Hour Rooter Plumbers, that’s the only way to run a business.”
Owner, One Hour Rooter